What does a Pharmacy Technician do?

Have you ever stopped to think about each of the steps that are required to fill a prescription? In honor of Pharmacy Technician Day on October 19, we are sharing a sneak peek of the role pharmacy technicians play to keep pharmacies running like clockwork - and their increasingly important role in telepharmacy and vaccine distribution.

Daily role of a pharmacy technician

Pharmacy technicians work under the direct supervision of pharmacists to prepare prescriptions and maintain patient records, which includes measuring, counting and labeling prescriptions. They also perform medication inventories, assist with customer service needs and process insurance claims.

How did COVID-19 impact the roles and responsibilities of pharmacy technicians?

Rafael Roman, a pharmacy technician at the Memorial Sloan Kettering Cancer Center in New York, sat down with the American Society of Health System Pharmacists to discuss how his role evolved following the COVID-19 outbreak. Roman and his team began operating under a hybrid work environment, and they also increased time spent on technician recruitment efforts from 23% to 60% in anticipation of a second wave. Most importantly, Roman maintained constant communication with nurses and doctors to maximize efficiency and make sure patients received their medications as quickly as possible.

What role will pharmacy technicians play in the future? The pandemic created space within the pharmacy profession for pharmacy technicians to play a larger role – from helping patients navigate the health care system to addressing health disparities and insufficient social support across patient groups. Prior to the pandemic, pharmacy technicians didn’t frequently give immunizations to patients. However, following approval from the U.S. Department of Health & Human Services, they now play an important role in the efficient distribution of vaccines.

Our team at Community Cares Rx is fortunate to work with a large network of pharmacy technicians to help patients get the best possible prices on their medications. Become a cardholder today and unlock access to our online pharmacy locator, price comparison tool and other resources.

For more details on Community Cares Rx and other programs that provide costs saving on prescription medications, please visit www.communitycaresrx.com.

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